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MLM Home Improvement did the roof installation for me. Joel at MLM recommended the Nelson team to me for the installation, which was an excellent recommendation. Thanks, Joel! The Nelson... read more team came on time in the morning and set up all the protection for my house. Nelson's crew did a super job and installed the whole roof professionally. They cleaned the ground well and swept out all the nails with the magnetic rakes. The project managers on-site, Adrian and Drew, were polite and answered all my questions, and addressed all my concerns. The impressed was that they solved some issues that came up during the installation quickly. Anyway, I recommend MLM, especially the Nelson team, Adrian and Drew, to you if you would like to have a roof replacement done nicely.

We had MLM replace our roof yesterday and the roof looks amazing! Our project manager Nestor Morales was extremely thorough with pictures and cleanup. I highly recommend MLM and Nestor... read more Morales.

We had our roof replaced by MLM due to some hail and wind damage so we knew it had to be done. Chris was our project consultant who came by... read more and carried on a friendly, no pressure conversation with us. After that he helped us file a claim which was approved. He was spot on helping us with the shingle and color selections as well as recommending wider gutters. This is essential during torrential rains when the gutters may overflow and we have seen it often. Nestor was our project manager, his crew worked like a well oiled machine. They came bright and early and did not need constant supervision to have the work done and clean up after the project. They pointed out some damaged plywood, (old house) which we chose to replace at a bit of extra cost. A couple of days later the gutter crew with Drew came by and they had their work done in the same organized and respectful fashion. All in all, we would recommend doing business with them as they have skilled, courteous people who do quality work! B.R. Maryland

I had a great experience with MLM replacing my house's roof. Shaun Ruiz was my lead contact and he very professionally led me through the results of his inspection... read more of my roof for wind damage, making the claim with my insurance company, and following up to provide supplemental information to my insurance company. Once approved by insurance, Shaun guided me thoroughly my options on replacing the roof and what costs would be additional. The work was very quickly scheduled, and the work crew was did a superb job of replacing the roof and cleaning up in a single day. Briahnna Bass expertly guided me through finalizing the final supplemental submission to my insurance, determining the final cost and the split between insurance and myself, submitting my final payment.

Prompt service and very professional. Kristin was very accommodating and courteous. Pleasure to do business with.

Got roof replaced with them, was a very easy process. Kristin and Jason were fantastic to work with.

I got the roof installation done on my house. They were on time and after they were done, they did a great job cleaning up. Kristin was really helpful with... read more scheduling and throughout the payments process with insurance company. I am really Happy that I choose MLM.

I have found this company to be th best out there. I had 3 different estimates and this company won the id. I am 71 and have done roofing when... read more I was younger. I found them to be totally professional from top to bottom. The sales guy was not pushy and explained this process from front to back.His name was ToShawen Blacksheare and the receptionist who I always talked to was named kristin Johnson. Extremely polite and very easy to speak with. ToShawn was very intelligent and never pushed anything. He handled the process with the insurance company all the way through and I never had to deal with them again except to answer an email or two. The inspection took almost an hour and a half on the roof and they took pictures and detailed every part of the damage. Even the 2 young men who dropped off the card were very polite and even put up with my attitude to the point I called back to apologies for my rudeness. They said no, they should have come earlier. No one does that. The project manager was also totally professional and explained every move being made. The gentlemen who dropped off the supplies never damaged anything and my trees were not damaged. That made my wife every happy. The men who put down the roof fixed things that I thought were going over the top as far as care and left me with a roof I was proud of. My neighbors asked me and I gladly told them who they were and I never looked back. No pain or hastle and they cleaned up my yard so there were no trash on any part of the yard. They swept the yard to look for nails at least 4 times. You can never be perfect but they sure came close. I highly recommend this company and I especially want to thank Kristin and ToShawn for a super job. I feel I got a super job and I compared the price and job with others I knew and I can say, I came out ahead. They were the finest company I have ever dealt with in my life as far as being professional from bottom to the top.

Highly recommend MLM for roofing repairs and installation. Had a great experience with Shaine Hughes who came to inspect the roof and helped deal with insurance as well as Kristin... read more Johansen who helped with guiding us through the process. Very professional and efficient service.